When glass replacement goes wrong

Kinja'd!!! "arl" (arl1968)
03/28/2018 at 06:38 • Filed to: None

Kinja'd!!!0 Kinja'd!!! 11

Houston we have a problem.

I’ve been trying to get the windshield in my GTI properly replaced for 3 weeks now. It isn’t going well.

It all started with a flying rock off of dump truck on the DC Beltway, which turned into a massive spider crack across the length of the front windshield.

I have glass coverage through my insurance, and they sent me to a third party company to have it replaced. I telework one day a week, so that was supposed the perfect day for them to come out and replace the glass.

Week 1: They showed up with the wrong glass. Week one lost to goof up on thier end. Crack continues to grow.

Week 2: They show up with the right, third party glass, and at the end of the 2 hour install the mounting point for the rear view mirror breaks. Week two lost to crappy third party glass. They stick the mirror to the glass with temporary glue and some tape.

They get approval to order OEM glass and tell me it will be in the shop by week 3.

Week 3: No OEM glass at the shop yet. Temporarily glue and tape finally fail and I’m left with a mirror dangling down like a Christmas ornament blowing in the wind.

End of Week 3: Coming up this Friday they are hoping the glass will be in the shop, but they have no appointments for when I need them. I am taking time off of work to drive to their shop and get everything, maybe, hopefully, replaced and working.

In the meantime, enjoy my photos of said dangling mirror, and the super-awesome tool I used to fix it. Packing tape from the shipping department at work.

Ghetto-fabulous in my 17' GTI!

Kinja'd!!! Kinja'd!!! Kinja'd!!!

DISCUSSION (11)


Kinja'd!!! pip bip - choose Corrour > arl
03/28/2018 at 07:00

Kinja'd!!!2

that sucks!


Kinja'd!!! Dr. Zoidberg - RIP Oppo > arl
03/28/2018 at 08:49

Kinja'd!!!1

When I had my windshield replaced on my pickup, they fucked up two, dinged my headliner and pillars, and I still had to have the glass replaced by a different company who got it right in one try. I will curse that first company until I die.


Kinja'd!!! winterlegacy, here 'till the end > arl
03/28/2018 at 09:03

Kinja'd!!!1

When I got plinked by a truck NOT USING MUDFLAPS, I ended up shelling out $110 to have the glass replaced. The only problem is that they raised the glass too high and didn’t cut a divot to allow liquid to move like it does with an OEM windshield, but that just means I can’t crack my driver’s side window open when it rains.


Kinja'd!!! arl > winterlegacy, here 'till the end
03/28/2018 at 09:11

Kinja'd!!!0

Ugh. That sucks.


Kinja'd!!! arl > Dr. Zoidberg - RIP Oppo
03/28/2018 at 09:12

Kinja'd!!!1

How do these places stay in business?


Kinja'd!!! winterlegacy, here 'till the end > arl
03/28/2018 at 09:13

Kinja'd!!!0

It’s not like opening the window was a wise idea before. Being that the door’s frameless I can’t attach wind deflectors, and the body itself doesn’t come out enough to make enough of a gap to let me crack my window without getting sprayed by rain.


Kinja'd!!! smobgirl > arl
03/28/2018 at 09:22

Kinja'd!!!1

This sounds like my saga of trying to get new rear glass for the Fiat after the hail storm last year. NINE WEEKS. At least they didn’t break anything, but I got an hour long dissertation about the merits of Donald Trump while he installed it.


Kinja'd!!! Dr. Zoidberg - RIP Oppo > arl
03/28/2018 at 09:27

Kinja'd!!!1

I honestly have no idea. I don’t know if other people feel this way, but there seem to be very few businesses these days that are good at anything at all. So when you’re a company that SPECIALIZES in windshield replacement, or something like that, and you can’t stop fucking up, you should just... just stop.


Kinja'd!!! arl > Dr. Zoidberg - RIP Oppo
03/28/2018 at 09:41

Kinja'd!!!0

LOL - I wish that were the case.


Kinja'd!!! arl > smobgirl
03/28/2018 at 09:42

Kinja'd!!!0

Good Lord - did they grind Italian sand into glass and ship it from Rome? Nine weeks is crazy.


Kinja'd!!! smobgirl > arl
03/28/2018 at 09:52

Kinja'd!!!0

Yeah, couldn’t find third party glass and then once we got the OEM glass in the dealer and the insurance couldn’t agree on how to get it installed. Plus one appointment where they brought a front windshield for the hatch.

Thankfully they didn’t break anything or I’d probably still be waiting for parts...hope you get that mirror straight soon.